Home/Services/TECS-V Visual Emergency Phone
TECS-V visual emergency phoneHelp they can hear, read and see.
TECS-V adds a 7 in text display, YES / NO answer buttons and a wide-angle camera to hands-free two-way voice, so passengers who are deaf, hard of hearing or non-verbal can still call for help, read what the operator says and answer.
New · Now accepting pre-orders
Newer elevator codes ask for more than a voice phone. ASME A17.1-2019 Section 2.27 and California Building Code 3001.2 call for a visual way to talk with passengers who cannot hear or speak. TECS-V is designed to meet those requirements.
- 7 in bright, anti-glare text display with large white-on-navy messages
- YES / NO buttons, raised with Grade 2 Braille, that light up when a question is waiting
- Wide-angle camera: one-way video from the car, only during a call, with a red LED when live
- Hands-free, echo-cancelled voice and an illuminated HELP button
- CALL RECEIVED and HELP COMING backup lamps that work even if the screen does not
- English and Spanish messages
Concept rendering. Final design may change.
How it works
How it connects
| Car Station | In the elevator car: screen, camera, speaker and microphone, HELP and YES / NO buttons. |
|---|---|
| Car wiring | One spare traveling-cable pair carries both power and data to the car. |
| Machine-room Hub | Building internet with LTE cellular backup and a 4+ hour battery. Checks the line and itself and alerts TELMOVE on a failure. |
| Voice | Two-way voice runs on TELMOVE Hosted PBX, with the building, address and car spoken on request. |
| Text, YES / NO, video | The operator console in the TELMOVE portal pops up when HELP is pressed, with the building, car and live video. Keypad codes from any phone can also send screen messages. |
18 on-screen messages
Short, large-type messages that cover the whole call. Questions marked Y/N are answered with the YES and NO buttons. Every message is also available in Spanish, and operators can type short custom messages.
- PRESS HELP FOR EMERGENCY
- CALLING FOR HELP
- CALL RECEIVED
- HELLO, THIS IS THE OPERATOR
- CAN YOU HEAR ME? Y/N
- DO YOU NEED HELP? Y/N
- ARE YOU TRAPPED? Y/N
- ARE YOU OK? Y/N
- IS ANYONE HURT? Y/N
- DO YOU NEED MEDICAL HELP? Y/N
- PRESS YES OR NO
- YOU PRESSED: YES / NO
- HELP IS ON THE WAY
- STAY CALM
- DOORS WILL OPEN SOON
- HELP IS ON SITE
- CALL WILL END SOON
- CALL ENDED / PRESS HELP TO CALL AGAIN
Companion mode. Already have a TECS-A+ or another voice phone? Add TECS-V next to it. The existing phone keeps its voice line, and TECS-V adds the screen, YES / NO buttons and camera.
TECS-A+ or TECS-V?
Like-for-like replacement
TECS-A+
Line-powered voice phone
The like-for-like replacement when an existing elevator phone fails. Hands-free voice on your existing wiring and line.
TECS-A+ detailsNew · Now accepting pre-orders
TECS-V
Visual emergency communication
For new installs and modernizations under the 2019 code. Voice plus a text display, YES / NO buttons and one-way video.
TECS-V details| TECS-A+ | TECS-V | |
|---|---|---|
| Best for | Like-for-like replacement of a failed or outdated voice phone | New installs and modernizations under ASME A17.1-2019 and CBC 3001.2 |
| Passenger | Hands-free two-way voice; LED call acknowledgment | Hands-free voice, 7 in text display, YES / NO buttons, one-way video |
| Deaf / hard of hearing | Visual call acknowledgment LED | Full text messages with YES / NO answers |
| Power | Line-powered; no external supply | Machine-room Hub with 4+ hour battery |
| Connection | Analog line or ATA on TELMOVE line service | Internet with LTE backup; TELMOVE Hosted PBX |
| Car wiring | Existing phone pair | One spare traveling-cable pair (power and data) |
| Designed to meet | ASME A17.1 and ADA emergency communication requirements* | ASME A17.1-2019 Section 2.27 and CBC 3001.2* |
Preliminary specifications
| Model | TELMOVE Emergency Call System TECS-V |
|---|---|
| Car Station | Brushed stainless faceplate, about 190 × 260 mm (7.5 × 10.2 in); COP swing panel or surface box |
| Display | 7 in IPS, 800 × 480, 1000 nit, anti-glare |
| Camera | Wide-angle, 160 deg, 2 MP; on only during an emergency call |
| Buttons | Illuminated HELP, YES and NO; raised characters and Braille |
| Audio | Hands-free, echo-cancelled, full duplex |
| Hub | Machine room; building Ethernet with LTE cellular backup; 4+ hour battery |
| Languages | English and Spanish |
| Standards | Designed to meet ASME A17.1-2019 Section 2.27 and CBC 3001.2* |
All specifications are preliminary and subject to change. TECS-V is a new product in development.
Coming soon
Now accepting pre-orders
For new installs, modernizations and buildings that want visual communication added to an existing phone. Contact TELMOVE for pricing, demo units, contractor pricing and answering options.
* TECS-V is a new product in development. It is designed to meet the visual communication requirements of ASME A17.1-2019 Section 2.27 and California Building Code 3001.2. It has not yet completed agency testing. Code compliance depends on the code edition adopted where the building is located, the installation, and approval by the authority having jurisdiction. Video is one-way from the car and is active only during an emergency call. Pricing, answering options, availability and specifications are subject to change.